A: Kerchan has multiple tests from material purchasing to finished products by different departments, like QA, QC, sales representative, to guarantee all signage players are in perfect condition before shipment. We also accept the inspection by the third party you appointed.
Q: What is your guarantee period?
A: Kerchan provides 1 (one) year quality guarantee for the products from your purchase date, except the human damage and force majeure factor. For a better maintenance, be sure that the players are using under normal circumstances (not more than 16 hours daily). Beyond the guarantee period machine, Kerchan will provide maintenance service and technical support (Hardware and other possible charges, Kerchan will not bear the responsibility)